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These Terms of Service ("Terms") govern your access to and use of Lochrono (the "Service"), a web-based business management platform for locum tenens professionals, operated by Andrich van Wyk ("Operator", "we", "us", or "our"), acting in a personal capacity.
By creating an account or using the Service, you ("User", "you", or "your") agree to be bound by these Terms. If you do not agree, do not use the Service.
Lochrono provides tools for locum tenens professionals to manage clients, agencies, scheduling, time tracking, invoicing, expenses, credentials, mileage logging, reporting, among other services. The Service is provided as a software-as-a-service (SaaS) platform accessible via web browser.
You must be at least 18 years old and legally capable of entering into a binding agreement to use the Service. By using Lochrono, you represent that you meet these requirements. The Service is intended for use by professionals in a business capacity.
4.1. You must provide accurate and complete information when creating an account and keep this information up to date.
4.2. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
4.3. You must notify us immediately at [email protected] if you become aware of any unauthorised use of your account.
4.4. We reserve the right to suspend or terminate accounts that violate these Terms.
5.1. Access to the Service may require a paid subscription. Pricing, billing cycles, and plan details are set out on the Lochrono website and may be updated from time to time with reasonable notice.
5.2. All fees are quoted in the currency indicated at the point of purchase and are payable in advance unless otherwise stated.
5.3. You authorise us (or our third-party payment processor or merchant of record) to charge your selected payment method for all applicable fees.
5.4. Refunds are handled on a case-by-case basis at our sole discretion, unless otherwise required by applicable law.
6.1. You are solely responsible for the accuracy, legality, and completeness of all data, documents, and content you upload, store, or process through the Service ("User Content").
6.2. You must not use the Service to store, transmit, or process any content that is unlawful, fraudulent, defamatory, or infringes on the rights of any third party.
6.3. You must not attempt to reverse-engineer, decompile, or interfere with the operation, security, or integrity of the Service.
6.4. You are responsible for ensuring your use of the Service complies with all applicable laws and professional regulations, including tax obligations.
7.1. You retain ownership of all User Content. By using the Service, you grant us a limited, non-exclusive licence to host, store, and process your User Content solely for the purpose of providing the Service to you.
7.2. We do not claim any ownership rights over your User Content.
7.3. You are solely responsible for maintaining independent backups of your User Content. While we take reasonable measures to protect data, we do not guarantee that data loss will not occur.
8.1. The Service, including its software, design, branding, logos, and documentation, is owned by the Operator and protected by applicable intellectual property laws.
8.2. These Terms do not grant you any rights to our intellectual property except the limited right to access and use the Service in accordance with these Terms.
9.1. Your use of the Service is also governed by our Privacy Policy, which is available at https://lochrono.com/privacy. We encourage you to review it.
9.2. We process personal information in accordance with the Protection of Personal Information Act of South Africa, 2013 ("POPIA") and other applicable data protection laws.
9.3. We will not sell your personal information to third parties.
10.1. The Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory.
10.2. To the maximum extent permitted by applicable law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.
10.3. We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
10.4. We do not warrant that the Service will meet your specific requirements or that any results obtained through the Service will be accurate or reliable.
10.5. The Service is not a substitute for professional legal, tax, financial, or medical advice. You are solely responsible for decisions made based on information processed or generated through the Service.
11.1. To the maximum extent permitted by applicable law, the Operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, business opportunities, or goodwill, arising out of or in connection with your use of or inability to use the Service, regardless of the cause of action or theory of liability.
11.2. To the maximum extent permitted by applicable law, the Operator's total aggregate liability for any and all claims arising out of or relating to these Terms or the Service shall not exceed the total amount of fees actually paid by you to the Operator in the twelve (12) months immediately preceding the event giving rise to the claim, or R500 (five hundred South African Rand), whichever is less.
11.3. The limitations in this section apply regardless of whether the Operator has been advised of the possibility of such damages and regardless of whether any remedy fails of its essential purpose.
11.4. Nothing in these Terms excludes or limits liability for death or personal injury caused by gross negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be excluded or limited under applicable South African law (including, where applicable, the Consumer Protection Act, 2008).
You agree to indemnify, defend, and hold harmless the Operator from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any applicable law or the rights of any third party.
13.1. You may terminate your account at any time by contacting us at [email protected] or using the account management features within the Service.
13.2. We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice.
13.3. Upon termination, your right to use the Service ceases immediately. We may, but are not obligated to, retain your User Content for a reasonable period to allow you to export your data. After that period, we may delete your User Content permanently.
13.4. Sections 6, 7, 8, 10, 11, 12, 14, and 15 survive termination of these Terms.
14.1. These Terms are governed by and construed in accordance with the laws of the Republic of South Africa.
14.2. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the Republic of South Africa.
14.3. Before initiating formal proceedings, both parties agree to attempt to resolve any dispute through good-faith negotiation for a period of at least thirty (30) days.
15.1. Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Operator regarding the Service.
15.2. Amendments. We reserve the right to modify these Terms at any time. Material changes will be communicated via the Service or by email with reasonable advance notice. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
15.3. Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
15.4. No Waiver. Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
15.5. Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
15.6. Force Majeure. The Operator shall not be liable for any failure or delay in performing obligations under these Terms where such failure or delay results from circumstances beyond reasonable control, including but not limited to natural disasters, power outages, internet service disruptions, or government actions.
For questions or concerns about these Terms, please contact:
Andrich van Wyk
Email: [email protected]
These Terms of Service were last reviewed on 16 March, 2026. They do not constitute legal advice. You are encouraged to seek independent legal counsel to understand your rights and obligations.
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